Privacy Policy
We strongly support your right to privacy when using our software.
Our business is about making great software products, not trafficking in your data. We do not collect, use, save, or have access to any of your personal data on this website or the Palettable app. All data created while using Palettable is stored only on your device unless specifically noted below.
Security
We implement security measures as necessary to keep your information secure. For example, all communications with the app and website require HTTPS. No account information or passwords are required.
Support interactions
When you contact us with feedback or for support, we collect:
- your email address (or other handle if using a social media service)
- any metadata contained in the message
- any information provided voluntarily (such as crash logs or diagnostics)
This information is collected with the sole purpose of supporting our customers. We retain this information indefinitely in order to:
- provide context for any future interactions with you
- identify trends that can help us solve issues with our software
If you'd like us to delete information you've sent, contact us at contact@snowfort.software.
Third-Party Services
To request removal of your data on any of the third-party services we use, please reach out to those companies directly.